I had transferred rupees 7000 from my ICICI Bank account on 4th Sep 2018 to paytm account number 8288844478 vide UPI reference number 824721403075. However, it is observed by the receiver that her paytm acccount has not been credited with the said amount till date. The amount has neither been returned to my paytm account or my ICICI Bank account till date. KIndly let me know where my money has gone and return my rupees 7000 immediately. Today, I have spent full day in contacting your various toll free numbers, but my call is kept on wait and hold without any response. Kindly revert to me immediately
My details are as under :
Shilpa Jain
Mobile no 9412560752
email ID - jitushil@yahoo. co.in.
I had payment through paytm transaction on 08/06/2018. This transaction is not successful. The amount has been deducted from my account, but it is not credited in my account. I have complained to paytm customer care. But the result is nothing. I want to know that can I get refund my deducted amount and which date ?
The problem is not solved yet. Please reply me as soon as possible. Otherwise I will complained for this matter. And give a step for this reason.